Security & Trust
Protecting your data matters to us. This page describes, in plain language, the commitments we make to every customer — and how to reach us if you have a security question or find a problem.
Our Security Commitments
What we do to protect your data, stated plainly.
Encrypted Connections
All traffic to ReputationSystems — the website and the application — is served over HTTPS, so your data is encrypted in transit between your browser and our servers.
Your Data Is Never Sold
We have a strict zero data-selling policy. Your review data, customer feedback, and account information are used only to provide the service to you — never sold or shared with third parties for their own use.
Least-Privilege Access
Only the team members you authorize can access your account data. Our own support staff can only access your account with your explicit permission, and only to help you resolve an issue.
Export & Deletion Rights
Your data stays yours. You can request an export of your data at any time, and if you close your account we permanently remove your data in line with our Privacy Policy.
Secure Account Handling
Account credentials are handled by our central accounts service and are never stored in plaintext. We follow standard secure development practices across our codebase.
Honest Communication
If a security incident ever affects your data, we will tell you what happened, what it means for you, and what we are doing about it — promptly and in plain language.
Want more detail about how we handle a specific kind of data, or need security information for a vendor review? Contact us and we will walk you through our current practices directly.
Responsible Disclosure
We value the security research community and welcome responsible disclosure of vulnerabilities. If you discover a security issue in our platform, please report it to security@reputationsystems.ai.
We commit to acknowledging your report promptly, keeping you informed of our progress, and crediting you (with your permission) once the issue is resolved. We ask that you give us reasonable time to address the issue before making any public disclosure.
Security Questions?
Our team is available to answer your questions about how we protect your data.