Real Results from Real Businesses

See how businesses across industries use ReputationSystems to grow their ratings, save time, and win more customers.

100+

Businesses Served

15+

Industries

+0.4

Avg Rating Lift

8 hrs/wk

Time Saved

Featured Case Study
Hotels|Pacific Northwest, USA

Lakeside Hospitality Group

Managing reviews across 12 hotel properties with no centralized system. Inconsistent response times averaging 5+ days.

ReputationSystems transformed how we manage guest feedback across our entire portfolio. The ROI was visible within 60 days.

3.2 → 4.7 Stars

Rating Improvement

65% faster response time

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Explore Case Studies

Filter by industry to find stories relevant to your business.

9 case studies

Healthcare
Rivera Dental Group
Miami, FL

Low online visibility with a 3.6-star rating. Losing patients to competitors with stronger Google profiles.

3.6 → 4.8 Stars

Rating Improvement

40% patient growth

Restaurants
Bella Cucina Restaurant Group
Chicago, IL (4 locations)

Struggling to keep up with 50+ weekly reviews across Google, Yelp, and TripAdvisor. Generic copy-paste responses hurting brand image.

4.1 → 4.7 Stars

Rating Improvement

200% more Google reviews

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Financial Services
Pacific Coast Credit Union
San Diego, CA

Sparse online reviews (only 23 total) with no response strategy. Losing potential members to banks with stronger online presence.

3.8 → 4.6 Stars

Rating Improvement

3x review volume, 90% response rate

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Healthcare
Summit Wellness Clinics
Denver, CO (5 clinics)

Inconsistent ratings across 5 clinic locations ranging from 3.1 to 4.2 stars. No unified reputation strategy.

3.4 → 4.5 Stars

Average Rating Lift

55% increase in new patient bookings

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Restaurants
Urban Eats Food Hall
Austin, TX

Managing reviews for 8 different food vendors under one roof. Reviews often mentioned specific vendors but showed on the food hall profile.

4.3 → 4.8 Stars

Unified Rating

All 8 vendors above 4.5 stars

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Hotels
Heritage Inn Collection
New England (3 boutique hotels)

Boutique hotels competing against large chains with bigger marketing budgets. Reviews were the most cost-effective growth lever.

4.0 → 4.8 Stars

TripAdvisor Rating

11% room rate increase

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Financial Services
Greenfield Financial Advisors
Charlotte, NC

Only 12 Google reviews in 5 years of business. Referrals were not converting because prospects researched the firm online first.

12 → 200+ Reviews

Review Volume Growth

3x qualified lead increase

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Retail
Metro Auto Group
Dallas, TX (5 dealerships)

Negative reviews about service department were dragging down ratings for the entire dealership group.

3.5 → 4.4 Stars

Rating Recovery

28% increase in test drives from Google

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Professional Services
Sterling Law Partners
Boston, MA

Bar ethics rules made review management complex. Attorneys were afraid to ask for reviews or respond to negative ones.

4.2 → 4.9 Stars

Rating Improvement

2x client inquiries from Google

View Details

The Numbers Speak

Average results from ReputationSystems customers across all industries.

+0.4 star

Average Rating Increase

8 hrs/wk

Time Saved Per Location

3x

More Reviews Generated

65%

Faster Response Time

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