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New: AI Reply Engine Now Supports 15 Languages

Our AI Reply Engine now generates brand-voice-matched responses in 15 languages — helping global businesses respond faster than ever, without hiring translators.

January 10, 20263 min read
Multi-LanguageAI RepliesGlobal
New: AI Reply Engine Now Supports 15 Languages

Respond to Every Guest, In Every Language

If you run a business that serves international customers, you know the challenge: a German tourist leaves a review in German. A Japanese business traveler writes in Japanese. A French couple posts on TripAdvisor in French. Do you ignore them? Use Google Translate and hope for the best?

Starting today, the ReputationSystems AI Reply Engine handles all of this automatically.

Supported Languages

🌍
European Languages

English, Spanish, French, German, Italian, Portuguese, Dutch

🌏
Asian & Other Languages

Japanese, Korean, Mandarin Chinese, Arabic, Hindi, Turkish, Russian, Thai

How It Works

1
Auto-Detect

The AI automatically detects the language of the incoming review — no configuration needed.

2
Generate

It generates a natural, brand-voice-matched response in the same language as the review.

3
Verify

You see both the original review (with translation) and the proposed response (with translation) side-by-side.

4
Publish

One click to approve. The response publishes in the original language.

Not Just Translation

This is not Google Translate with a wrapper. The AI understands cultural context, formality levels, and idiomatic expressions in each language. A response in Japanese uses appropriate honorifics. A response in Spanish matches the regional dialect.

Hotels using multi-language responses see

28% more international bookings

because guests feel valued when you respond in their language.

Ready to Put These Insights Into Action?

Start managing your online reputation with AI-powered tools. Free to get started.